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Senior Management

Tom Neumann
President/CEO

Amy DeMetri
Senior VP - Director of Member Services

Mike Parsons
Chief Development Officer

Pamela Goodison-Bick
Chief Financial Officer

Dennis Haggerty
Director of Risk Management

Claire Kalka
Director of Operations

Tom Koehler
Director of Information Technology

Kristy Nole
Director of Strategy, Marketing & Communications

Martina Jory
Human Resources Director


Management Team

Christopher Dovi
AVP - Branch Administrator

Melodie Greiner
Herkimer Branch Manager

Debbie Grogan
Rome Branch Manager

Carolyn Lampman
North Utica Branch Manager

Susan Pope
New Hartford Branch Manager

Kelly Gerrard-Smith
South Utica Branch Manager

Melissa Robison
Member Care Lending Manager

Gina Zegarelli
Member Care Service Manager