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Build Your Career at First Source

Opportunity and growth in a wide range of specialties and departments

At our core, we’re a financial institution with guiding principles based in education and doing the right thing for our employees, Members and community. But we’re so much more. People generally think of tellers, which we do of course have. They are our Member Service Representatives. We also have loan officers, those are our Financial Service Representatives. We have a Member Care Center with Phone Specialists in Service, Lending, Digital Banking, Recovery and more.

To view our current job postings, please visit our employment application center.

View Open Positions

“I have worked at First Source for a little over 3 years and am currently an Underwriter for the credit union. I came to the organization with no banking experience and worked my way from the ground up. I started as a Member Service Representative on the teller line, quickly moving to a Financial Service Representative at the front desk, and then secured my own office in that position. I was then promoted to my current position as an Underwriter. I have had the privilege of growing with First Source and learning everything that I need to know through our amazing training programs. They really take the time and energy to ensure that everyone is set up for success. The team I work with is like family to me and makes learning a breeze. I now get to share the knowledge I’ve gained with others and continue to grow every day. First Source is unlike any employer out there and I’m so grateful for the opportunities I’ve been given.”

- Haleigh, Underwriter

“I have been an employee of First Source for 11 years now. The credit union genuinely cares about the needs of their members. At First Source you are part of team where everyone shares common goals, and the environment is focused on collaboration. As an employee, I feel that my opinion matters, and that they truly care about me as a person and my professional growth. I am proud to work for this organization and I enjoy the people I work with and what I get to do each and every day!”

- Serena, Loan & Asset Recovery Team Lead

“I have spent most of my career in the banking industry. I have worked at other financial institutions and what truly makes First Source stand out is the family environment. The teamwork and camaraderie were apparent from day one for me and almost 2 years later it is still the same. Everyone truly cares for each other and appreciates each other’s contributions, no matter what role you hold within the organization.”

- Nicki, Deposit Operations Manager

Others specialize in Mortgages and Business Services. We have support staff in many business functions including IT, Information Systems, Operations, Facilities, Accounting, Marketing & Advertising, Risk Management, Electronic Banking, and Underwriting, just to name a few.

There are so many opportunities! But you also need to be the right fit for our culture. We truly care about each other, our Members and our community. We want to see each other succeed. Our brand promise is, “Live Smarter”. We help our Members do this by enabling them to afford their life and take control of their finances. We look at more than just a credit score or account balance. We treat them like real people with real lives, and make personal connections. We also help our community through funding, volunteerism and education.

Working at First Source is like joining a family. We offer:

  • Employee appreciation events

  • Sales incentives and management bonus potential

  • Employee discounted loan rates

  • A positive work-life balance within a supportive team environment

  • Daily business casual dress plus Friday jeans days

  • Free coffee and filtered water

  • Free local event tickets when available

  • Training with a solid career path & tradition of promoting from within

  • Full- and Part-time benefits including 401K, healthcare & paid time off

  • Don’t forget days off! We’re closed on all major federal holidays

  • Discounted online employee store merchandise

To view our current open positions or to apply, please visit our employment application center.

View Open Positions

“I was honored to start my journey here at First Source Federal Credit Union as an MSR over 13 years ago. I am now a MSR IV. Throughout the years of service, I have grown to love my position(s) and each of my teammates. First Source has given me an opportunity to grow in my career and advance my skillsets. I look forward to coming into work every day. Working for First Source FCU is just like a big family environment.”

- Erica, Member Services Team Lead

“I love working for First Source! Working here makes me feel like I am part of a large family. I started here in 2011 as an MSR I. As opportunities arose, I held many different positions within the credit union, to now being a Trainer II. First Source has offered so many growth opportunities. They truly care about your personal career path. I believe talent and hard work are recognized and appreciated here. I look forward to what my future holds here."​

- Jessie, Trainer II

“I’ve been with First Source for 15 years now. I started in the New Hartford branch and then moved to Operations, Electronic Banking, and now a Senior Specialist in the Compliance and Audit department. Prior to coming to First Source I worked at Bank of America. I definitely know first-hand that First Source far outshines other employers. They value each and every employee. The CEO knows each employee by name and finds a way to connect with each one and amazingly remembers facts about them.”

- Maryellen, Compliance & Audit Department

“I love working at First Source because they give me continual learning experiences that further my career. I also love the people and the balanced work/home life we have. From holidays off to working a specific schedule, it gives me an easier way to manage my time and allows for a social life outside of work.”

- Ryan, Risk Management Department

First Source Federal Credit Union is an affirmative action employment opportunity employer and we do not discriminate against any employee or applicant on the basis of their race, color, religion, age, sex, national origin, marital status, disability, Veteran status, recently separated veterans, sexual orientation, and all other categories covered by law.